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By Hamad

• 27 articles

Set a custom preparation time for an item

Give one item, or one variant, its own preparation time when it needs more time than your store's default preparation time. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Steps 1. Go to Menu and select Items. 2. Select the item you want to edit. 3. In the Modifiers section, scroll to Preparation Time. The Preparation Time setting in the Modifiers section 4. Turn the toggle on. Turning the preparation time toggle on 5. Turn off Set to default. 6. Enter the preparation time you want. 7. Click Save. A preparation time per variant You can set a different preparation time for each variant. Setting a preparation time for each variant Each variant's preparation time then shows on your website. Variant preparation times shown on the website Setting a custom preparation time from start to finish Watch a short video of this

Last updated on Sep 17, 2026

Insert an option group into an item

Add an existing option group to an item. Use it when you want several items to have the same options. Owners and managers can do this. Steps 1. Go to Menu and select Items. 2. Select the item you want to add an existing option group to. 3. In the Modifiers section, scroll down to Option Groups. 4. Click Insert Group. 5. In Select group variant, select the variant you want the options applied on. 6. In Select Group, select the existing option group you want to apply on the variant. All the options inside it are then listed. 7. To let a customer choose the same option more than once, turn on Allow customers to select a single option multiple times. 8. In Set selection quantity, add the numbers you need: - Minimum Selection set to 0 — the option is optional. The customer can check out without selecting any option. - Minimum Selection set to 1 or more — the customer cannot check out until they select that many options. - Maximum Selection — optional. The customer cannot select more than this number. 9. Click Insert. Watch a short video of this

Last updated on Sep 17, 2026

Update stock using an Excel file

Import your stock quantities into the dashboard from an Excel sheet. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Steps 1. Go to Menu and select Item tracking. 2. Click the options icon at the top right and select Import Stock. The Import Stock option on the Item tracking page 3. Click Download Template and fill it in carefully, matching the format it asks for. 4. Click Add File, select the Excel file on your device, then click Add to upload it. Uploading the filled stock template

Last updated on Sep 17, 2026

Add an item to your menu

Create a new item on your menu and choose where and how it sells. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Steps 1. Go to Menu and select Items. 2. Select the category the item belongs to, then click Add Item. The Items page with the Add Item button 3. Fill in the item details, described below. 4. Click Save at the top right. Info - Item name — in English and in Arabic. - Description — optional. - Category — where the item appears on your menu. - Selected branches — which branches sell it. The item info fields The item info fields, continued Item tracking - None — always available until you change it yourself. - Inventory — a fixed quantity. The item goes unavailable when it sells out. - Capacity — a quantity that refills every day. The item tracking options Modifiers - Variants — sizes, colours or shapes, each with its own price. - Variant image — a picture per variant. - Option groups — extras and add-ons. - Fulfilment — delivery, pickup, or both. - Preparation time — per variant, if it differs. - Special notes — let customers type a note, optional or required. The modifiers section The modifiers section, continued Set special notes to required and customers cannot check out until they write one. You can change the wording customers see above that box. It reads "Add Instructions" unless you replace it. Customising the special note prompt Watch a short video of this

Last updated on Sep 17, 2026

Add a special note to an item

Let customers write their own message or request whenever they check out with an item. Owners and managers can do this. Steps 1. Go to Menu and click Items. 2. Select the item you want to add a note to. 3. In the Modifiers section, scroll down to Special Notes. 4. Turn on Special Notes. 5. To make the note required, tick the box next to Note is required. 6. Write the note label in English and in Arabic. The label tells the customer what to write. The Special Notes settings for an item Watch a short video of this

Last updated on Sep 17, 2026

Move an item to another category

Change which categories an item appears under on your menu. Owners and managers can do this. Steps 1. Go to Menu and then Items. 2. Select the item whose category you want to change. 3. In the Info section, scroll down to Category. 4. Click the dropdown and select the categories you want the item to appear under. 5. Click Save. Choosing the categories an item appears under One item can appear in more than one category. Watch a short video of this

Last updated on Sep 17, 2026

Delete a category's image

Remove the image on one of your menu categories. Owners and managers can do this. Steps 1. Go to Menu and click Items. 2. Click Edit beside the category whose image you want to delete. 3. Click the delete icon, then click Delete to confirm. 4. Click Save. Deleting the image on a category Watch a short video of this

Last updated on Sep 17, 2026

Upload an item's image

Add photos to a menu item and to each of its variants. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Before you start - The image must be 800 by 800 pixels. - The file must be under 5 MB. - The file must be a JPG. Steps 1. Go to Menu and select Items. 2. Select the item you want to update. 3. In the Modifiers section, go to Variant Image. 4. Click Upload Images and select the image from your device. 5. Click Save. The Variant Image field in the Modifiers section Images per variant You can add an image for each variant, and more than one image per variant. Images added to an item's variants More than one image on a single variant Once you save, the images appear on your website. The item images on the website Cover image You can also set a cover image for the item. It is the main image for the item on the website. When a customer clicks the item, all the variant images are shown. Setting an item's cover image The cover image on the website Watch a short video of this

Last updated on Sep 17, 2026

Add a category image

Upload an image for a menu category, or change the one it already uses. Owners and managers can do this. Before you start - The image must be 800 by 800 pixels. - The file must not be larger than 5 MB. Steps 1. Go to Menu and click Items. 2. Click Edit next to the category you want to add or change an image for. 3. Click Drag image or click to upload and pick the image from your device. 4. Click Save. Watch a short video of this

Last updated on Sep 17, 2026

Create an option group

Show an item's choices clearly as a group, so customers can pick what they want. Owners and managers can do this. Steps 1. Go to Menu, then Items. 2. Select the item you want to create an option group for. 3. In the Modifiers section, scroll down to Option Groups. The Option Groups part of the Modifiers section 4. Click Create Group. The Create Group form 5. Fill in the group details, described below. 6. Click Save. You have to click Save option to add a new empty option. Then click Save. The group details Group Name Enter it in English and in Arabic. Link Group to Variant Choose which item variants the option group appears for. You can apply it to one variant, to several, or to all of them. Set Options Limit Turn on Allow customers to select a single option multiple times if you want customers to pick the same option more than once. Bulk sale options are added with a multiplier. This is useful when you sell packages, or items with a fixed number of pieces. For example, a box holds 50 pieces. You can let customers choose the quantity per option, such as 5 pieces of the same option several times, until they reach the total of 50 pieces. Set a number of free options and the system makes the cheapest option free. This works well for offers. Exclude Option Mark an option to disappear for certain variants or items. The exclude option setting Minimum and Maximum Selection - Minimum = 0 — the selection is optional. - Minimum 1 or more — the selection is required. - Maximum — optional. It limits how many options a customer can choose. - Maximum = 0 — unlimited selection. Group Options Enter the option names in English and in Arabic, and add their prices if you need to. Set the price to 0 for a free add-on. Watch a short video of this

Last updated on Sep 17, 2026

Export the stock sheet

Download an Excel sheet with the stock you have. Owners, managers and operators can do this. Steps 1. Go to Menu and then Item Tracking. 2. Click the options icon at the top right of the dashboard. 3. Select Export Stock. The Excel sheet then downloads. Watch a short video of this

Last updated on Sep 17, 2026

Delete an item

Remove an item from your menu for good. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Deleting an item cannot be undone. All sales data for the item disappears from your reports. Before you start Consider unpublishing the item instead. Unpublishing hides the item from your website and keeps it in your menu for later. The unpublish option on an item Steps 1. Go to Menu and select Items. 2. Choose the item you want to delete. 3. On the right side of the dashboard, click the options icon and select Delete Item. 4. Click Delete to confirm. Confirming the deletion of an item Watch a short video of this

Last updated on Sep 17, 2026

Change an item's name

Rename an item on your menu, in English and in Arabic. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Steps 1. Go to Menu and select Items. 2. Click the item you want to edit. 3. In the Info section, update the item name in English and in Arabic. 4. At the top right, click Save. Editing an item's name in the Info section Item names must be unique. Two items cannot have the same name. Watch a short video of this

Last updated on Sep 17, 2026

Publish or unpublish an item

Publish an item so it appears on your website, or unpublish it to hide it from customers without deleting it. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Steps to publish an item 1. Go to Menu and select Items. 2. Select the item you want to publish. 3. In the item's Info section, scroll down to Selected Branches. 4. Click Select All, or choose the branches where the item should appear. 5. Click Save. The Selected Branches field in the item info section The item is now visible on your website. Steps to unpublish an item From Selected Branches 1. Go to Menu and select Items. 2. Select the item you want to hide. 3. In the Info section, scroll to Selected Branches. 4. Click Clear All, or choose the branches where the item should disappear. 5. Click Save. Clearing the selected branches for an item From the item options 1. Go to Menu and select Items. 2. Select the item you want to unpublish. 3. Click the options icon on the right. The options icon next to an item 4. Choose Delete Item, then select Unpublish. Choosing Unpublish for an item Unpublishing hides the item from customers and keeps it in your menu for later. Watch a short video of this

Last updated on Sep 17, 2026

Add variants to an item

Offer the same item in different sizes, colours or shapes, each with its own price. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Steps 1. Go to Menu and select Items. 2. Select the item you want to add variants to. 3. In the Modifiers section, click Edit. The Edit button in the Modifiers section 4. Set the variant name in English and in Arabic. Name it after the kind of variation, such as sizes, colors or shapes. 5. Click New Variant. 6. Set the price for the variant. Adding a new variant and setting its price 7. Click Save Changes so the variant appears on your website. Saving the variants Watch a short video of this

Last updated on Sep 17, 2026

Add a category to your menu

Create a category to group the items on your menu. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Steps 1. Go to Menu and select Items. 2. At the top left, click Add Category. The Add Category button on the Items page 3. On the right of the dashboard, fill in: - Title — the category name in English and in Arabic. - Published in — the branches where the category appears. - Image — drag an image in, or click to upload one from your device. The new category form 4. Click Add. Watch a short video of this

Last updated on Sep 17, 2026

Delete an item's image

Remove the picture from an item on your menu. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Steps 1. Go to Menu and select Items. 2. Select the item you want to edit. 3. In the Modifiers section, open Variant Image. The Variant Image setting in the Modifiers section 4. Click the delete icon on the image, then click Delete to confirm. Deleting a variant image 5. Remove the image in the Info section too, if there is one there. The image in the Info section of an item 6. Click Save. Watch a short video of this

Last updated on Sep 17, 2026

Set an item as sold out

Mark an item as sold out, so customers know it cannot be ordered from your website now. Owners and managers can do this from the item settings. Operators can do it from Item Tracking. An item marked as sold out If your store is integrated with Foodics, make any menu change in the Foodics dashboard instead. Item names, prices, option groups and modifiers edited in Zyda will not apply to your store. Steps Method 1: from the item settings 1. Go to Menu and select Items. 2. Select the item you want to update. 3. In the Info section, scroll to Item Tracking. Availability is set per branch. The item tracking part of the info section 4. If Item Tracking is None, change Status to Not Available. Changing the item status to not available 5. If Item Tracking is Inventory or Capacity, set Quantity to 0, or change Status to Not Available. Method 2: from Item Tracking This method is quicker, and it handles several items. 1. Go to Menu and select Item Tracking. 2. Search for the item. 3. Mark it as Not Available, or set Quantity to 0 for inventory and capacity items. Marking an item as not available from item tracking Make an item unavailable for a set time You can set an item as unavailable for a period: 1 hour, 2 hours, 4 hours, or until the next day. When the time ends, the item becomes available again on the website. The temporary unavailability options Inventory and capacity - Inventory — the quantity does not reset. When it reaches 0, the item stays unavailable. - Capacity — the quantity resets every day. Watch a short video of this

Last updated on Sep 17, 2026

Delete an option group

Remove an option group from your menu. Owners and managers can do this. Steps 1. Go to Menu and then Option Groups. 2. In the Search for groups bar, type the name of the group and click it. 3. Click Edit Group, then Delete Group, then click Delete again to confirm. Watch a short video of this

Last updated on Sep 17, 2026

Import your menu

Upload your whole menu from an Excel sheet instead of adding items one by one. Only owners can do this. Before you start Fill in the Zyda template first. Click Download Template on the import screen to get it, and follow the instructions for filling it in. Importing a sheet that does not follow the template will not work. Steps 1. Go to Menu. 2. At the top right, click the options icon. 3. Click Import Catalog, the first option. The Import Catalog option in the Menu options 4. Click Add File and select your filled Excel file. 5. Click Add. The import catalog screen The import can take a few minutes, or up to a full day, depending on how many items you upload. If your products do not appear on the Zyda dashboard after a long delay, contact the support team. Watch a short video of this

Last updated on Sep 17, 2026

Change an item's price

Update the price of an item on your menu. Owners and managers can do this. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Steps 1. Go to Menu and select Items. 2. Select the item you want to edit. 3. In the Modifiers section, click Edit. The Edit button in the Modifiers section 4. Update the price under Price. The Price field 5. Click Save Changes. Watch a short video of this

Last updated on Sep 17, 2026

Delete a category

Remove a category from your menu. Owners and managers can do this. Steps 1. Go to Menu and select Items. 2. Click Edit next to the category you want to delete. 3. On the right side of the dashboard, click the options icon, then select Delete Category. The Delete Category option in the category menu 4. Click Delete to confirm. The confirmation window for deleting a category Watch a short video of this

Last updated on Sep 17, 2026

View stock history

See the changes made to your item stock and who made them. Owners, managers and operators can do this. Steps 1. Go to Menu and then Item Tracking. 2. Click the options icon at the top right of the dashboard and select View Stock History. 3. Read the history. It shows: - Variant / Item — the name. - Value — the number of items in stock. - Updated by — the person who updated the stock. - Changed date — the date the stock changed, newest first. Watch a short video of this

Last updated on Sep 17, 2026

Add a discount to an item

Set a discounted price on an item. Owners and managers can do this. The website shows the original price crossed out, the discounted price, and the discount percentage. If your store is integrated with Foodics, make menu changes in Foodics instead. Item names, prices, option groups and modifiers edited in Zyda will not reach your store. Steps 1. Go to Menu and select Items. 2. Search for the item you want to discount and select it. 3. In the Modifiers section, click Edit. The Edit button in the Modifiers section of an item 4. Scroll to the left and enter the new price under Discounted Price for the variant. The Discounted Price field for a variant 5. Click Save Changes. The discounted price shown after saving Watch a short video of this

Last updated on Sep 17, 2026

Export your menu

Get an Excel sheet of the categories and items already on your dashboard. Zyda emails it to you. Owners and managers can do this. Steps 1. Go to Menu. 2. At the top right, click the options icon. 3. Click Export Catalog, the second option. The Excel sheet is sent to your registered email. Exporting the catalog from the Menu options Watch a short video of this

Last updated on Sep 17, 2026

Sort categories and items

Control the order your categories and items appear in on your website. Owners and managers can do this. Steps 1. Go to Menu and select Items. 2. Click Collapse All to show only categories and hide items, which makes sorting easier. 3. Drag the category by the three-line icon to where you want it. Dragging a category into a new position Sort items the same way. Watch a short video of sorting categories Watch a short video of sorting items

Last updated on Sep 17, 2026

Activate or deactivate an option

Mark one option in an option group as available or not available. Owners, managers and operators can do this. Steps 1. Go to Menu and select Option Groups. 2. In the Search for groups bar, type the name of the group, then select the group. 3. In the Search for a specific option bar, type the name of the option. 4. Swipe the button next to the option to activate or deactivate it: - A blue button means Available. - A grey button means Not Available. Watch a short video of this

Last updated on Sep 17, 2026