Home Menu Add a special note to an item

Add a special note to an item

Last updated on Sep 17, 2026

Let customers write their own message or request whenever they check out with an item. Owners and managers can do this.

Steps

  1. Go to Menu and click Items.

  2. Select the item you want to add a note to.

  3. In the Modifiers section, scroll down to Special Notes.

  4. Turn on Special Notes.

  5. To make the note required, tick the box next to Note is required.

  6. Write the note label in English and in Arabic. The label tells the customer what to write.

    The Special Notes settings for an item

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