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Set an item as sold out

Last updated on Sep 17, 2026

Mark an item as sold out, so customers know it cannot be ordered from your website now. Owners and managers can do this from the item settings. Operators can do it from Item Tracking.

An item marked as sold out

If your store is integrated with Foodics, make any menu change in the Foodics dashboard instead. Item names, prices, option groups and modifiers edited in Zyda will not apply to your store.

Steps

Method 1: from the item settings

  1. Go to Menu and select Items.

  2. Select the item you want to update.

  3. In the Info section, scroll to Item Tracking. Availability is set per branch.

    The item tracking part of the info section

  4. If Item Tracking is None, change Status to Not Available.

    Changing the item status to not available

  5. If Item Tracking is Inventory or Capacity, set Quantity to 0, or change Status to Not Available.

Method 2: from Item Tracking

This method is quicker, and it handles several items.

  1. Go to Menu and select Item Tracking.

  2. Search for the item.

  3. Mark it as Not Available, or set Quantity to 0 for inventory and capacity items.

    Marking an item as not available from item tracking

Make an item unavailable for a set time

You can set an item as unavailable for a period: 1 hour, 2 hours, 4 hours, or until the next day. When the time ends, the item becomes available again on the website.

The temporary unavailability options

Inventory and capacity

  • Inventory — the quantity does not reset. When it reaches 0, the item stays unavailable.
  • Capacity — the quantity resets every day.

Watch a short video of this