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Verd

By Hamad
9 articles

Use Verd Dispatch

Manage your own drivers, assign orders to them, and track delivery progress and performance. Verd Dispatch in the Zyda dashboard Before you start - You can only assign delivery with Verd Dispatch for orders that are paid online. - Verd Dispatch does not work for orders paid in cash or by wallet. - Verd Dispatch does work for cash orders if your store is integrated with MyFatoorah as a payment gateway. What Verd Dispatch does Holds your drivers Add your store's drivers to the system and see their full information, including how many orders each driver has been assigned. Read Add a new rider. Sends order details to the driver Once you assign an order to a driver, the system sends the customer's details to that driver over WhatsApp: name, phone number, address, location and payment method. Read How the driver receives the orders. Order details sent to a driver over WhatsApp Lets drivers update the order status Once an order is assigned, drivers update its status through WhatsApp and the change shows on the dashboard. They can mark that they accepted the assignment, picked the order up from the store, are on the way to the customer, and completed the delivery. A driver updating an order status over WhatsApp Collects delivery ratings Once enabled, the system sends customers a WhatsApp message asking them to rate the delivery service. Read Verd delivery ratings. Steps 1. Go to Verd on Zyda's dashboard. 2. Select Dispatch. 3. Click Settings at the top right of the dashboard. 4. Turn on Enable Verd Dispatch. 5. Set Auto-assign Rider and WhatsApp flow if you want to. Read Control Verd Dispatch settings. Turning on Verd Dispatch in the settings Assign an order to a driver Once you accept the order, the Assign Delivery button appears. Scroll down to Assign Driver and select the driver you want to assign the order to. Assigning an order to one of your drivers Charges Verd Dispatch fees depend on your store's plan and country. Kuwait stores pay 75 fils per order on Growth plans and 100 fils per order on Standard plans. Egypt stores pay 5 EGP per order on Growth plans and 2 EGP per order on Standard plans. Fees are deducted on assignment. You are charged once you assign the order to one of your drivers, and the fee is shown at the bottom under Assign Now. Fees are taken out of the total amount of the paid order. They are not added to it.

Last updated on Sep 17, 2026

Use Verd Network

Assign your orders to delivery companies from your Zyda dashboard, without a separate integration for each one. Verd Network How Verd Network works Verd Network is a bridge between your online store and the delivery companies. It connects you to couriers such as Verdi, Wiyak, Armada, Do Deliver and Brax. From one dashboard on Zyda you send orders, track deliveries, and see how each connected courier performs. What you get - One dashboard for the delivery orders of every connected courier. You do not sign in to separate systems. - No wallet to recharge before you assign a courier. - No separate technical integration with each courier, which saves time, effort and cost. - A choice of courier on every order, by cheapest rate or by fastest pickup and delivery time. - Real-time order tracking in Zyda's dashboard, for you and for your customers. - WhatsApp messages that ask customers for feedback, and courier performance you can compare in one dashboard. Verd Network in the Zyda dashboard With Mashkor and Verdi on Verd Network, you can track your rider on the map inside the order. A rider tracked on the map inside an order Steps 1. Accept the order. The assign pop-up opens and shows the Verd Network couriers you can choose from. The assign pop-up listing Verd Network couriers 2. Pick a courier, then click Assign Now. Each courier shows what it will charge you and how long it will take to pick the order up, so you can choose the cheapest or the fastest. Choosing a Verd Network courier by price or pickup time 3. Confirm your branch address. The first time you assign delivery to a Verd Network courier, a Verify Branch Info pop-up appears. Confirm the location and the address on your dashboard so couriers reach your store to pick the order up. This step is mandatory. The Verify Branch Info pop-up Confirming a branch location and address Settings Go to Verd, then Verd Network, to set up and manage your Verd Network options. The Verd Network settings Auto assign to delivery partner Assign any order automatically as soon as you accept it. Choose one of three options per branch: Assign to Fastest, Assign to Cheapest or Assign to Default. You can apply one setting to all branches, or set one branch on its own. The auto assign to delivery partner setting Turn on auto assign and choose Default, and you must also pick a default courier. Orders then go to that courier when you accept them. Picking a default courier Get delivery fee automatically from courier This shows the customer the delivery fee on your website, based on the default courier you picked. You also choose the share of that fee the customer pays. - At 0%, you pay the whole delivery cost and the customer pays nothing. - At 100%, the customer pays the whole delivery cost. - A share in between splits the cost between you and the customer. Setting the share of the delivery fee the customer pays Turn this on and you must also pick a default courier, because your website shows that courier's delivery fees. Charges Verd Network fees depend on your store's plan. Kuwait stores pay 75 fils per order on Growth plans and 100 fils per order on Standard plans. The fee appears at the bottom of the order card, under the Assign Now button after you click Assign Delivery, and on the order card once the order is marked as delivered. Fees come out of the order amount itself. You are charged once the courier marks the delivery as dispatched, which is when the courier has picked the order up from you. Verd Network fees on an order card Assigning an order to a Verd Network courier

Last updated on Sep 17, 2026

How drivers receive orders on WhatsApp

After you assign an order to a driver, the driver gets the order details on WhatsApp. You choose which WhatsApp flow your store uses. To assign orders, read Assign orders to couriers and drivers. Steps 1. Go to Verd. 2. Click the Settings icon at the top right. The Settings icon on the Verd page 3. Scroll down, select the flow you want, and click Save. - Default flow — Accept, then Pickup, then Delivered. - Quick Assign flow — Delivered only. Choosing the WhatsApp notification flow in Verd settings Once you assign an order to a driver, the driver manages the order status. For example, when the driver marks the order as Delivered on WhatsApp, the order status on the dashboard changes to Completed. What the driver receives 1. A message on the registered WhatsApp number with an Accept or Decline option. It contains the store name, the branch name and the order number. The WhatsApp message with Accept and Decline options 2. After the driver clicks Accept, a message with the branch to pick the order up from, and a Picked Up button. It contains the order number, the branch name, the branch location, the branch number and the item details. The WhatsApp message with the branch details and the Picked Up button 3. After the driver clicks Picked Up, a message with the delivery and customer details. It contains the customer name, the customer number, the customer address, the customer location, the payment method and the expected time of delivery. The WhatsApp message with the customer and delivery details 4. Once the order is delivered, the driver clicks Delivered. The dashboard shows the order as Completed. The WhatsApp message with the Delivered button Watch a short video of this

Last updated on Sep 17, 2026